Keeping it black and white; here is the legal stuff to keep our members and visitors safe and well informed. All members and guests of Forged Fitness Studio must follow our policies which are part of the Forged Fitness Studio membership agreement. Please take some time to familiarise yourself with the Forged Fitness Studio policies below:

Who needs to follow these policies?

The Forged Fitness Studio team, Forged Fitness Studio members and their guests.

Why do you need to follow these policies?

We’ve created these policies to ensure we create an enjoyable safe space for all members and guests of the gym whilst ensuring we maintain club standards.

What happens if I don’t follow these policies?

If you don’t comply, we may ask you to leave the gym, deny you gym access or terminate your membership, depending on the seriousness of the situation. We will always be fair when applying our policies however we need to ensure these policies are in play so that everyone can work out in an enjoyable, safe and comfortable environment.

Before you start

Talk to your doctor before starting a new fitness program or using the Forged Fitness Studio facilities. Upon signing up and each time you use our facilities and services, you must ensure you are in good physical condition and know of no medical or other reasons why you should not exercise. You must not use the Forged Fitness Studio facilities if you are suffering from any illness, disease, injury or other condition that could be a risk to your health or safety or that of other members.

Membership

Every time you enter Forged Fitness Studio, you must use your access fob to enter or present yourself to the staff at reception to sign you in.

Please note that no one else may use your access fob. If your access fob is used by someone else, we may suspend or cancel your membership.

If your membership fees haven’t been paid up to date, or your membership is on hold, suspended or terminated, club access will be denied until all outstanding amounts have been paid. Your membership may also be terminated if any fees remain unpaid for an extended period. You will still be liable for all unpaid amounts. If you would like to rejoin Forged Fitness Studio, any unpaid amounts must be settled first.

When signing a membership agreement, you commit to fulfilling the terms of the membership. Once that term is complete, your weekly debits will continue as the agreement moves into an out-of-term membership. Forged Fitness Studio reserves the right to cancel or update your membership once you are out of term.

Please note your membership is not transferable to another person unless approved by management first. A fee is involved in transferring the remainder of your term to another party.

All memberships which are paid upfront are non-refundable after the 7 day money back guarantee period. All memberships paid upfront are not eligible for a membership hold.

Membership fees are subject to adjustment. All members will be notified at least 30 days in advance of any fee adjustments. For memberships outside of a contracted period, these changes will take effect on the specified date provided in the notice.

Membership freeze

You may temporarily suspend or freeze your membership for any reason if your account is up to date. In any 12 months, you may freeze your membership for a minimum of 1 week with a maximum of 6 weeks with a charge of $5 per week whilst your membership is frozen. The minimum term will be extended for the same time as the freeze period. Note that a membership freeze can not be backdated and this time will extend your member timeframe. All membership freeze requests will require a processing time from our admin staff and we will always endeavour to process your request within 48 hours.

Visit us at gym reception or email us at: hello@forgedfitness.studio

Membership cancellation

You can cancel your membership at any time by visiting us in the gym reception and completing the cancellation form, or email hello@forgedfitness.studio to have the cancellation form email to you for completion. This applies to any member who would like to cancel for any reason, whether it be personal, medical or just for convenience. If you are in terms of your membership agreement, you will need to pay the fee which is listed on your contract for the remainder of the minimum term which will need to be settled in full. Once this is paid, your membership will be cancelled and the direct debit agreement will be ceased.

Access fob

If your access fob is lost or stolen, you will need to see our reception staff and organise a new one. A replacement access fob fee of $59 will be charged for a new access fob.

Please note: Access fobs are non-refundable, exchangeable or able to be sold or transferred into another member’s name. A new access fob is included with a new membership.

Direct debit agreement

All membership fee payments made to Forged Fitness Studio will be by direct debit via credit/debit card and will be paid through our biller. (GO CARDLESS AU) You will be provided with a copy of the direct debit payment agreement of the biller which applies to your direct debit service. Please note the direct debit payment agreement is separate from the Forged Fitness Studio membership agreement.

If you do not pay your fees when they are due, your membership may be suspended until all outstanding amounts are paid.

You must ensure there is enough money in your nominated account on the usual payment or the next working day if that falls on a day when banks do not process payments. If there is not enough money in your nominated account on the usual payment day, or there is another reason that your account was unable to be debited, you may be charged the biller’s administration fee. This will be added to your next debit amount.

All members are responsible for keeping their payment information up to date. If your details change, you will need to contact Forged Fitness Studio or the nominated biller who processes your payments and provide them with the updated details.

Additional services

Forged Fitness Studio may offer additional services that are complimentary to the facility. The availability of the complimentary services may change from time to time, with or without notice. Complementary services include supplements, accessories, and private rooms. These additional services are complimentary and are separate from your membership agreement to the gym.

Change in Operating Hours

While the gym is currently open for 24-hour member access, we reserve the right to modify our hours if we deem it unsafe or exceptional circumstances arise. Should this change be necessary, members will be provided reasonable notice of this change.

General facility rules

• It is your responsibility to keep us informed with all your current and up-to-date information.

• When entering the facility, you must show your identification if requested. No casual visitors/guests are allowed to enter the premises without checking into reception with their identification.

• Parking at our facility is only for Forged Fitness Studio members and their guests while using our club. Please use our parking lot responsibly, keeping others safety in mind. Forged Fitness Studio is not liable for any loss, theft or damage to vehicles on the facility premises.

• You will be charged a tailgate fee of $250.00 should you bring in another person into our facility without permission. You are welcome to bring guests with you however they must pay a casual entry fee and sign in at the front desk during staffed hours.

• Upon entering the facility, you will be under surveillance for your safety and security.

• Exercise gear fit for purpose must be worn at all times in our facilities. You must wear closed footwear at all times and all appropriate clothing. No work boots. No bare bodies will be acceptable at any time.

• We do not allow powdered chalk on the gym floor. Please bring your own liquid chalk if required.

• Don’t bring alcohol or illegal drugs into our facilities.

• Don’t smoke inside or near the entrance to our facilities.

• Don’t use the facilities while under the influence of alcohol or narcotics.

• We prohibit the use and sale of any illegal performance-enhancing or other illicit substances on our premises and your membership may be cancelled without warning with the remaining amount to be paid out.

• If you are taking photos or videos in our facility, please respect other members’ privacy, ensuring that you do not photograph or film members without their consent and that you do not detract from other members’ experience at Forged Fitness Studio.

• Any photo/video shoots on our premises with the intent of commercial use must receive written permission from the Forged Fitness Studio. Fees may be charged for the use of our facility for commercial use.

• Equipment must be used for its intended purpose. Follow all the instructions provided. Don’t be shy to ask for help from Forged Fitness Studio staff if you’re unsure how to operate any piece of equipment.

• Equipment is to be used safely and properly and you agree to take care of equipment while you’re use it.

• If you notice any equipment is damaged, broken or unsafe, please let our staff know right away.

• Please think of other people by replacing weights, equipment and accessories after use. Your membership may be suspended or cancelled for repeat offenders.

• A towel must be used on all equipment while training at Forged Fitness Studio.

• Please consider others and wipe down equipment after you finish training on it.

• No outside personal trainers are allowed into our facility so please do not bring your own personal trainer. Forged Fitness Studio provides its members with certified personal trainers who are legally permitted to train our members.

• Forged Fitness Studio is not responsible for any loss, damage or misplacement of personal items in or around the gym including lockers, bathrooms, change rooms or car park. We will always endeavour to assist in finding any items which are lost so please ensure you notify our reception staff as soon as possible.

• If you behave in a seriously inappropriate way, including damaging equipment, bullying or harassing other members or staff, distributing or using illicit substances or training other members without permission, immediate action will be taken. You will be liable for any damages. Your membership may be suspended or cancelled. You may also be banned from joining any of our facilities in the future. Police will be notified of any incidents, if applicable. Forged Fitness Studio prides itself on providing an enjoyable, safe and comfortable environment for all members.